5 million

customers shop in our stores every day

Our ambition to becoming a

Regenerative Company

Enrique Ostalé
President of the Board of Directors Walmart de México y Centroamérica

Guilherme Loureiro
President and Chief Executive Officer Walmart de México y Centroamérica

Modelo de valor compartido

Message from the Chairman of the Board of Directors and from the President and Chief Executive Officer

This has been a year of great challenges for our Company. We continue innovating and adapting to the market to meet the needs of our customers. Our evolution is constant so we may become the leading retail ecosystem in Mexico and Central America.

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1 Mexico y Centroamerica

win in discount

80 pb

expansion of price gap vs. competitors in Bodega

80 pb

increase in Private Brands penetration in Bodega

90 pb

increase in Private Brands penetration in total self-service in Mexico

200 pb

increase in Private Brands penetration in total self-service in Central America

LEAD IN OMNICHANNEL

36%

eCommerce sales growth in Mexico

40%

GMV growth Mexico

+760

On Demand stores in Mexico

1,244

Kiosks throughout all our formats

Ecosystem of Choice

2.3 million

Bait users

10x

increase in the number of collection point for remittances

1.7 million

Cashi users

50%

Growth in advertisers in Walmart Connect

ENABLERS

+5 million

customers shop in our stores every day

1 billion

pesos saved in Mexico through Smart Spending project

31

distribution centers
20 en México
11 en Centroamérica

231,259

asociados en total
20 in Mexico
11 in Central America

Financial

736 billion

pesos consolidated revenue
4.9% growth

11.0%

EBITDA margin 7.7% growth

72.8 billion

pesos cash generation 12.3% growth

20.5 billion

pesos invested in strategic projects

opportunity

92%

of goods sold in Mexico are purchased in the country

83%

of goods sold in Central America are purchased in the region

86,260

suppliers in the region1

6,234

jobs generated1

sustainability

68.6%

progress in our zero waste goal1

1,881

tons of virgin plastic eliminated, as compared to 2020, in Mexico

100%

of canned tuna with MSC certification in Mexico

52.5%

of total electricity consumption comes from renewable energy1

community

1,996 million

pesos channeled to social impact programs1

+2 million

beneficiaries1

+36,000

tons donated1

134

foodbanks supported1

ethics and integrity

10.3%

reduction in accidents for associates in Mexico

5%

reduction in accidents for associates in Central America

+52,000

hours of training in our Code of Conduct1

55%

of the members of the Board are independent1

our history

Over 60 years of experience in operating our business has taught us how to achieve results, despite challenging situations.

Omnichannel and Ecosystem

ESG

ASPIRING TO BE A
REGENERATIVE
COMPANY

The challenges faced in the world today -climate change, biodiversity losses, economic inequality- among others, have led us to rethink our role and the impact we have on the planet. In sustainability, we have made considerable progress aimed at reducing our environmental footprint and improving the life of people. However, we are convinced we can do even more.

We are on the path to becoming a regenerative company, where nature and humanity are at the center of all our business practices

Being a regenerative company means going beyond compliance and doing what is right to have a positive socioeconomic and environmental impact that contributes to recovering the health and well-being of people, communities, and the planet, creating shared value for our stakeholders and, therefore, for our business

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Our FLYWHEEL

Our business is changing and we continue evolving to meet the needs of our customers. The base of our business -the stores- is solid and is nourishing the ecosystem while the new businesses we create earn customer loyalty and reinforce the base so it may continue growing, become stronger, and more resilient.

The more our customers increase their expectations, the harder we work to resolve their pain points and offer them a renovated omnichannel experience. We are headed in the right direction: we have the talent, culture, and assets needed to proactively create the future of our company.

The new strategy can best be summarized by this flywheel of capacities and assets that mutually reinforce each other

Our flywheel places the customer at the center

STRATEGY

In 2021, we went beyond retail to honor our purpose of saving people money to help them live better. We have adapted to the environment and the ever changing needs of our customers, but without neglecting our associates and the planet.

At Walmart de México y Centroamérica, we continue designing and offering solutions that increase customer loyalty. We serve them how they wish to be served, and they have a better shopping experience. Furthermore, we provide them with access to the lowest prices and the benefits of the digital economy.

Thanks to our enablers, progress has been made with this strategy, and our results have been solid in each priority and enabler of the strategy, proof that our customers appreciate what we are doing for them.

Strategic priorities and enablers that accelerate growth

Strategic priorities

enablers

CUSTOMER
CENTRICITY

LOGISTICS

TECHNOLOGY

BEST TALENT