Enablers

WHAT DID WE ACHIEVE TOGETHER?
Make forward-looking decisions based on enablers that enhance our strategy. Customer centricity, the use of technology and data, our our supply chain and our talent.
233,594
Associates
196,572 Mexico and 37,022 Central America
32 DCs
21 Mexico
11 Central America
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We have four enablers that help us execute and enhance our strategy with a focus on customer centricity, the strength of our supply chain, the use of technology and data, and the best talent.

CUSTOMER-CENTRICITY

Our customers and members are of the utmost importance to us. In order to provide them with the best service, we are constantly transforming ourselves and implementing actions to improve their shopping experience through continuous and empathetic listening.
2022 was a year of evolution for the customer-centric culture within Walmart de México y Centroamérica
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24,578,999
surveys applied to customers and members in the region

SUPPLY CHAIN

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Our supply chain network has 1 million m2
Moving more than
1.4 million
boxes annually
One of our greatest strengths is the supply chain capacity we have developed, an enabler that supports and streamlines our operations.
he expansion and modernization of our supply chain strengthens us to better serve our customers and accelerate the company’s growth
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TECHNOLOGY AND DATA

Through the use of technology and data we support our strategy, accelerate its growth and facilitate business decisions that contribute to the optimization of our operations.
We evolved our technology to make our operations more efficient and position the company for the long-term
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+1.5 billion
pesos saved thanks to our Smart Spending program.

BEST TALENT

315,376
trained associates
We recognize our associates’ value for our company’s success; therefore, we focus on them, by leveraging their own talent as a key enabler for our strategy.
Provide the best opportunities for our associates and suppliers, in a diverse and inclusive environment
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