For Crédito Real, 2019 was once again an important year for growth during which our yearly results were good—despite the challenging environment we faced in Mexico—providing us with the drive we needed to achieve the objectives established in our budget. During 2019, our total loan portfolio increased by 29.3%.

On the other hand, and in line with our strategy to obtain alternative sources of funding, we subscribed a line of credit for USD $50 million from IDB Invest. These resources will be allocated to granting SMEs loans to women, which constitutes a milestone in the company’s path towards positioning itself as a leading institution with female entrepreneurs in Mexico in addition to contributing to the consolidation of a better debt mix.

In an effort to offer our employees a work environment of respect and continuous learning, we adhered to several national and international initiatives such as the UN’s Women’s Empowerment Principles and the Empresa Socialmente Responsable (Socially Responsible Company), ESR, and Empresa Familiarmente Responsable (Family Responsibility Company) awards, and we continue to participate in the United Nations Global Compact, among other initiatives.

In terms of our environmental stewardship, we reuse all the water we consume, and, for the first time, we are reporting our Scope 3 emissions as part of an effort to make our operation’s impact more transparent.

In this way, we are reaffirming our commitment to our stakeholders by ensuring that sustainability—economic, social, and environmental—continues to be a pillar for the growth of our business.

our total loan portfolio increased by 29.3%

In Central America, the portfolio stood at MXN $4,918 mdp (millones de pesos)

our Non-performing Loans Index, at year-end was at 1.3%,, ranking among the most solid in the market.